Hospitality Management

Revenue Management

District Directors work with the Director of Revenue Management and the property manager to develop revenue management strategies specific to the property size, location and market.

  • Market segmentation
  • Price positioning by determining property's market position
  • Channel distribution
  • Forecasting
  • Property Management System set up for rate strategies

Vendor Relations

  • Group pricing
  • Price negotiations
  • Price and quality research

Best Practices

  • Hiring
  • Policies and procedures
  • Standard operating procedures


  • Attract and retain qualified employees
  • Tailored Training programs for each position
  • Continual relationship with the NDSU Hospitality Management Program

Risk Management

  • Implement risk management and safety initiative
  • Provide OSHA certified safety training
  • Conduct property audits of risk management
  • Implement self-audit procedures

Direct Property Assistance

We pride ourselves on the accessibility of our corporate staff to our owners and property staff.

  • District Directors are very hands on with a rigorous visitation schedule
  • Assistance and planning to attain excellent quality assurance scores and standards
  • Benchmarking property performance in the market, to similar properties in our company and compared to the property itself.
  • Diligently monitoring financial operational costs
  • Annual creation of a month by month revenue and expense budget

Human Resources

  • Dedicated to attracting, hiring, training and retaining quality staff who embraces the hotel's vision and values
  • Provide policies and procedures for all areas of HR including: hiring, disciplining and terminating employees
  • Provide preferred pricing and expertise in health, dental, life, short-term disability and supplemental heath insurance
  • Administration and generation of personnel policies and procedures
  • Production of associate manuals with related forms
  • Support and guidance for unemployment hearings
  • Support for regulatory compliance with state and federal government
Sunday May 16, 2021