Hospitality Management

Revenue Management

District Directors work with the Director of Revenue Management and the property manager to develop revenue management strategies specific to the property size, location and market.

Market segmentation
Price positioning by determining property's market position
Channel distribution
Forecasting
Property Management System set up for rate strategies

Vendor Relations

Group pricing
Price negotiations
Price and quality research

Best Practices

Hiring
Policies and procedures
Standard operating procedures

Training/Development

Attract and retain qualified employees
Tailored Training programs for each position
Continual relationship with the NDSU Hospitality Management Program

Risk Management

Implement risk management and safety initiative
Provide OSHA certified safety training
Conduct property audits of risk management
Implement self-audit procedures

Direct Property Assistance

We pride ourselves on the accessibility of our corporate staff to our owners and property staff.

District Directors are very hands on with a rigorous visitation schedule
Assistance and planning to attain excellent quality assurance scores and standards
Benchmarking property performance in the market, to similar properties in our company and compared to the property itself.
Diligently monitoring financial operational costs
Annual creation of a month by month revenue and expense budget

Human Resources

Dedicated to attracting, hiring, training and retaining quality staff who embraces the hotel's vision and values
Provide policies and procedures for all areas of HR including: hiring, disciplining and terminating employees
Provide preferred pricing and expertise in health, dental, life, short-term disability and supplemental heath insurance
Administration and generation of personnel policies and procedures
Production of associate manuals with related forms
Support and guidance for unemployment hearings
Support for regulatory compliance with state and federal government